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Laundry Services

Our residence halls offer convenient, on-site laundry facilities available 24/7. Students can pay using Transact eAccounts or the CleanPay app, track machine availability, receive cycle notifications, and submit service requests for broken machines.

Please note: This information applies to students living in residence halls. Reinhard Villages apartments include in-unit laundry.

How to Use Laundry Machines

Transact eAccounts is connected to your Ä¢¹½ÊÓÆµ OneCard and Shop Dollars account. Students can use Shop Dollars to pay for laundry by swiping their OneCard at the machine.

Add Funds to eAccount:

Download the Transact App

Once you access Transact, complete the quick registration process and add funds to your Shop Dollars account using a credit card.

Start a Laundry Machine

To start a machine using Transact eAccounts:

  1. Add funds to your Shop Dollars account.
  2. Swipe your Ä¢¹½ÊÓÆµ OneCard at the machine’s card reader.
  3. Select your cycle.
  4. Start the machine.

Low Balance

If your balance is too low, the machine will display an error. Reload your account and try again.

CleanPay is the app used to pay for laundry, view machine availability, receive cycle notifications, and submit service requests for broken machines.

Download the CleanPay App:

Set Up CleanPay App

  1. Download the CleanPay app.
  2. Scan the QR code located in your laundry room.
  3. Create your account.
  4. Add funds using a credit card.
  5. Note: CleanPay app balances are non-refundable. Refund requests are only applicable in the event of a verifiable machine malfunction.

Scanning the QR code in your laundry room connects your account to the correct Ä¢¹½ÊÓÆµ laundry location.

Start a Laundry Machine

To start a laundry machine using CleanPay:

  1. Open the CleanPay app.
  2. Select your laundry room location.
  3. Choose the machine you want to use.
  4. Select your cycle.
  5. Start the machine.

 

Laundry Rates

Wash Cycle: $1.35

Dry Cycle: $1.35 for 40 minutes

Need Help?

If a washer or dryer is not working correctly, please submit a service request using one of the following options:

  • Call 800-334-1824.
  • Email servicerequests@fowlercompanies.com  and include your residence hall name and the machine number.
  • Complete the  .
  • Please also notify your hall staff. Alerting hall staff helps ensure the issue is documented and addressed as quickly as possible.